24/7 Live Business Answering Service

Our around-the-clock service ensures that real,
cheerful, capable people are answering every call.

At Horizon Answering Service, 24/7 live answering service coverage means more than a groggy on-call doctor reluctantly answering the phone, or an push button response system picking up and directing calls to the proper voicemail. Our around-the-clock service ensures that real, cheerful, capable people are answering every call.

Keeping most businesses open 24 hours per day, seven days a week is not only impractical but also impossible. Just because your door can’t be open, doesn’t mean your phone lines can’t be. Rather than hiring 24-hour staff or exhausting your day staff with overnight on-call responsibilities, outsourcing after-hours calls is a smart and resourceful way to support your staff and care for your clients.

Giving your clients the ability to talk to a live person at any time of the day or night will set your office apart from the competition, providing the edge you need to succeed. Relying on voicemail can be challenging when some clients will choose to not leave message, even if their matter is urgent. This can unknowingly affect your customer service by creating a frustrated client with whom you’ve never even made contact. Using an after-hours call center to support your business is the key to perpetual support.

Our top-quality, local customer service and telephone answering service agents provides you with the around-the-clock support you’ve been looking for.

A dedicated 24/7 answering service team while at a fraction
of the cost.

You’re in good hands – day and night. Our 24/7/365 answering service team gives you a professional, friendly customer service expert ready to warmly greet your callers and deliver messages to you seven days a week.

Ready to Talk?
Get Started Today.

In most cases, answering service programs can be set up within days and only require a brief set up call with you to identify the service requirements. It’s simple and straight forward, we do the work for you to ensure a seamless transition for you and your team. Contact us to get started today!