Give your customers the exceptional service they expect with Horizon’s Hospitality answering service. From planning a trip to questions once they get to their destination, your guests can count on a real person to provide real answers – night or day, every day – from our professionally-trained hospitality specialists.
We understand running a business in the hospitality industry is no easy task. And providing top level service is a must, especially if you want return visitors and positive reviews. At Horizon Answering Service we understand hospitality, as in Horizon Hospitality, and will help you deliver that kind of service. With our 24 hour answering service, your callers are guaranteed to speak with a live person. Our live operators can answer your incoming calls around the clock, during peak call times to help with overflow, or any time in between.
Our team can provide hospitality call answering services to resorts, bed and breakfasts, spas, and more.
Our answering service agents are always available to assist with reservations, deliver messages, and ensure your guests needs are met.
Each caller is greeted with the courtesy and professionalism you’d expect.