At Horizon Answering Service, 24/7 live answering service coverage means more than a groggy on-call doctor reluctantly answering the phone, or an push button response system picking up and directing calls to the proper voicemail. Our around-the-clock service ensures that real, cheerful, capable people are answering every call.
We fully understand that patient needs are complicated. Having an answering service for medical offices that specializes in patient care requirements matters. From a compliance and patient satisfaction standpoint, Horizon Answering Service is a leader. Annual audits on our dedicated medical answering service ensure phone answering service, patient communications, secure messaging and on-call scheduling in a HIPAA compliant and professional manner. Allow yourself to free your time and fully focus on patient care, get started with a dedicated Medical Office Answering Service today.
Our HIPAA compliant answering services are utilized by hospitals, medical offices and healthcare facilities across the United States and offer flexible, affordable and efficient solutions 24 hours a day, 365 days a year. Our secure answering service technology can connect patients with their provider or family to patient rooms or deliver secure messages directly to the doctor, ensuring quality patient experiences and quick communications.