Answering Service for Hospitality and Travel
Be ready – whenever they’re ready to go.
Give your customers the exceptional service they expect with Horizon’s Hospitality answering service. From planning a trip to questions once they get to their destination, your guests can count on a real person to provide real answers – night or day, every day – from our professionally-trained hospitality specialists.
The hospitality industry faces distinct challenges every day and at Horizon Answering Service we are prepared for those challenges and are always excited to partner with people and organizations who expect the highest level of support for their guests. It’s easy — get started today!
• Travel Agents
• Travel Agencies
• Vacation Rentals
• Hotels & Motels
• Music Venues
• Bed & Breakfasts
• Restaurants
• Spas & Salons
• Resorts
VIRTUAL RECEPTIONIST
For businesses large and small, having a virtual receptionist can free up time to take your company to the next level.
24/7/365 COVERAGE
From message forwarding to escalation support for critical path issues, 24/7 live answering services for our clients.
ANSWERING SERVICE
A combination of friendly, articulate agents, exceptional training and premium technology working for your business.
24/7 Answering Service For Hospitality
Give your customers the exceptional service they expect with Horizon’s Hospitality answering service. From planning a trip to questions once they get to their destination, your guests can count on a real person to provide real answers – night or day, every day – from our professionally-trained hospitality specialists.
We understand running a business in the hospitality industry is no easy task. And providing top level service is a must, especially if you want return visitors and positive reviews. At Horizon Answering Service we understand hospitality, as in Horizon Hospitality, and will help you deliver that kind of service. With our 24 hour answering service, your callers are guaranteed to speak with a live person. Our live operators can answer your incoming calls around the clock, during peak call times to help with overflow, or any time in between.
Our team can provide hospitality call answering services to resorts, bed and breakfasts, spas, and more.
Our answering service agents are always available to assist with reservations, deliver messages, and ensure your guests needs are met.
Each caller is greeted with the courtesy and professionalism you’d expect.
Lodging & Vacation Rentals
From customized virtual receptionist services for vacation home rentals, bed and breakfasts to call center solutions for large hotels, we work closely with you to create the ultimate guest experiences.
Dining
Our virtual receptionists are on call to support your dining services during peak times to ensure an exceptional customer experience. All our team of trained receptionists take care of the people who call your restaurant or catering business so that you can focus on what you do best. Let us serve you!
Entertainment
The entertainment industry does not follow 9-5 business hours – and neither do we! Horizon Answering Service is a perfect for fit venues looking to pack the house to entertainers and event planners that want to capitalize on every great opportunity. Our 24/7 call agents can provide the coverage necessary to help you take things to the next level.
A dedicated 24/7 answering service team while at a fraction of the cost.
With your phone calls answered, you and your staff can shift focus to the needs of your guests. Our agents are always available making sure your calls are answered 24 hours a day, 7 days a week, 365 days a year.
Ready to Talk? Get Started Today.
In most cases, answering service programs can be set up within days and only require a brief set up call with you to identify the service requirements. It’s simple and straight forward, we do the work for you to ensure a seamless transition for you and your team. Contact us to get started today!
